PRIVACY POLICY

We are pleased about your interest in our online shop. Protecting your privacy is very important to us. Below we will inform you in detail about how your data is handled. The person responsible for data processing is:

Dipl. Kommunikationsdesignerin (FH)

Gabriele Schöffel

Friedenfelser Str. 9

95615 Marktredwitz

The operators of these sites take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration. It is generally possible to use our website without providing any personal data. As far as personal data (e.g. name, address or e-mail addresses) is collected on our pages, this is always done on a voluntary basis, as far as possible. This data will not be passed on to third parties without your express consent. We would like to point out that data transmission over the Internet (e.g. when communicating via email) can have security gaps. Complete protection of data from access by third parties is not possible.

1. ACCESS DATA AND HOSTING

You can visit our websites without providing any personal information. Every time a website is accessed, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of retrieval, amount of data transferred and the requesting provider (access data) and documents the retrieval. This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offering. This serves to protect our legitimate interests, which predominate in the context of a balancing of interests, in a correct presentation of our offer in accordance with Article 6 Paragraph 1 Sentence 1 Letter f of the GDPR. All access data will be deleted no later than seven days after the end of your visit to the site.

1.1 HOSTING The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise explained in this data protection declaration, all access data and all data collected in the forms provided on this website are processed on its servers. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact option described in this data protection declaration. Our service providers are located in the following countries for which the European Commission has determined an adequate level of data protection: Canada, USA

1.2 CONTENT DELIVERY NETWORK

In order to shorten loading times, we use a so-called Content Delivery Network (“CDN”) for some offers. With this service, content, e.g. large media files, is delivered via regionally distributed servers of external CDN service providers. Access data is therefore processed on the servers of the service providers. Our service providers work for us as part of order processing. If you have any questions about our service providers and the basis of our cooperation with you, please contact us using the contact option described in this data protection declaration. Our service providers are located in the following countries for which the European Commission has determined an adequate level of data protection: Canada, USA

2. DATA PROCESSING FOR CONTRACT PROCESSING, CONTACTING AND OPENING A CUSTOMER

ACCOUNT

We collect personal data if you voluntarily provide it to us as part of your order or when you contact us (e.g. via contact form or email). Mandatory fields are marked as such because in these cases we absolutely need the data to process the contract or to process your contact and you cannot send the order or contact us without providing them. Which data is collected can be seen from the respective input forms. We use the data you provide to process the contract and process your inquiries in accordance with Article 6 Paragraph 1 Sentence 1 Letter b GDPR. If you have given your consent in accordance with Article 6 Paragraph 1 Sentence 1 Letter a GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account. Further information on the processing of your data, in particular on the transfer to our service providers for the purposes of order, payment and shipping processing, can be found in the following sections of this data protection declaration. After the contract has been fully processed or your customer account has been deleted, your data will be restricted for further processing and deleted after the expiry of the tax and commercial law retention periods in accordance with Art You have consented to your data in accordance with Article 6 Paragraph 1 Sentence 1 Letter a of the GDPR or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this declaration. Deleting your customer account is possible at any time and can be done either by sending a message to the contact option described in this data protection declaration or using a function provided for this purpose in the customer account.

3. DATA PROCESSING FOR THE PURPOSE OF SHIPPING PROCESSING

In order to fulfill the contract in accordance with Article 6 Paragraph 1 Sentence 1 Letter b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, to the extent that this is necessary for the delivery of ordered goods. DATA TRANSFER TO SHIPPING SERVICE PROVIDERS FOR THE PURPOSE OF SHIPPING NOTIFICATION If you have given us your express consent to this during or after your order, we will pass on your email address and telephone number to the selected shipping service provider in accordance with Article 6 Paragraph 1 Sentence 1 Letter a GDPR so that they can do so Delivery can contact you for the purpose of delivery notification or coordination. Consent can be revoked at any time by sending a message to the contact option described in this data protection declaration or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you provided for this purpose unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this declaration.

DHL Paket GmbH
Sträßchensweg 10

53113 Bonn
Deutschland

4.1 DATA PROCESSING FOR TRANSACTION PROCESSING

Depending on the payment method selected, we pass on the data necessary to process the payment transaction to our technical service providers who work for us as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, to the extent that this is necessary to process the payment. This serves to fulfill the contract in accordance with Article 6 Paragraph 1 Sentence 1 Letter b GDPR. In some cases, the payment service providers collect the data required to process the payment themselves, e.g. on their own website or via a technical integration in the ordering process. The data protection declaration of the respective payment service provider applies. If you have any questions about our payment processing partners and the basis of our cooperation with them, please contact us using the contact option described in this privacy policy. 4.2 DATA PROCESSING FOR THE PURPOSES OF FRAUD PREVENTION AND OPTIMIZING OUR PAYMENT PROCESSES If necessary, we give our service providers further data, which they use together with the data necessary to process the payment as our processors for the purposes of fraud prevention and optimizing our payment processes (e.g. invoicing, processing disputed payments, accounting support). In accordance with Article 6 Paragraph 1 Sentence 1 Letter f of the GDPR, this serves to protect our legitimate interests, which predominate in the context of a balancing of interests, in our protection against fraud and in efficient payment management.

5. ADVERTISING BY EMAIL 5.1 EMAIL NEWSLETTER WITH REGISTRATION

If you register for our newsletter, we will use the data required for this or provided separately by you to regularly send you our email newsletter based on your consent in accordance with Article 6 Paragraph 1 Sentence 1 Letter a GDPR. You can unsubscribe from the newsletter at any time and can do so either by sending a message to the contact option described below or via a link provided in the newsletter. After unsubscribing, we will delete your email address from the recipient list unless you have expressly consented to further use of your data in accordance with Article 6 Paragraph 1 Sentence 1 Letter a of the GDPR or we reserve the right to use your data beyond this is permitted by law and about which we inform you in this statement. 5.2 NEWSLETTER DELIVERY The newsletter may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact option described in this data protection declaration. Our service providers are located in the following countries for which the European Commission has determined an adequate level of data protection: Canada.

6. COOKIES AND OTHER TECHNOLOGIES GENERAL INFORMATION

In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies). We use technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies collect and process IP address, time of visit, device and browser information as well as information about your use of our website (e.g. information about the contents of the shopping cart). As part of a balancing of interests, this serves overriding legitimate interests in an optimized presentation of our offer in accordance with Article 6 Paragraph 1 Sentence 1 Letter f of the GDPR. We also use technologies to fulfill the legal obligations to which we are subject (e.g. to be able to demonstrate consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this data protection declaration. You can find the cookie settings for your browser at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have consented to the use of the technologies in accordance with Article 6 Paragraph 1 Sentence 1 Letter a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the data protection declaration. 7. USE OF COOKIES AND OTHER TECHNOLOGIES FOR WEB ANALYSIS AND ADVERTISING PURPOSES If you have given your consent in accordance with Article 6 Paragraph 1 Sentence 1 Letter a GDPR, we use the following cookies and other third-party technologies on our website. Once the purpose has ceased to exist and we have stopped using the respective technology, the data collected in this context will be deleted. You can revoke your consent at any time with future effect. Further information about your revocation options can be found in the section “Cookies and other technologies”. Further information, including the basis of our cooperation with each provider, can be found under the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please contact us using the contact option described in this data protection declaration. 7.1 USE OF GOOGLE SERVICES We use the technologies presented below from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google technologies about your use of our website is usually transmitted to a server at Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation is based on standard data protection clauses from the European Commission. If your IP address is collected via Google technologies, it will be shortened by activating IP anonymization before it is stored on Google's servers. Only in exceptional cases will the full IP address be transmitted to a Google server and shortened there. Unless otherwise stated for the individual technologies, data processing is carried out on the basis of an agreement concluded for the respective technology between those jointly responsible in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in the PRIVACY POLICY OF GOOGLE.

GOOGLE ANALYTICS

For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information as well as information about your use of our website), from which usage profiles are created using pseudonyms. Cookies can be used for this. Your IP address will generally not be combined with other data from Google. The data processing takes place on the basis of an agreement on order processing by Google. For website analysis and event tracking, we use Google Ads Conversion Tracking to measure your subsequent usage behavior if you came to our website via a Google Ads advertisement. For this purpose, cookies can be used and data (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us, such as visiting a website or registering for a newsletter) can be collected, from which pseudonyms are used Usage profiles are created. YOUTUBE VIDEO PLUGIN To integrate third-party content, data (IP address, time of visit, device and browser information) is collected via the YouTube video plugin in the extended data protection mode we use, transmitted to Google and then processed by Google, only if you Play video. 7.2 USE OF FACEBOOK SERVICES FACEBOOK ANALYTICS As part of Facebook Analytics, statistics about visitor activities on our website are created from the data collected with the Facebook pixel about your use of our website. The data processing takes place on the basis of an agreement on order processing by Facebook. Your analysis serves to optimally display and market our website.

FACEBOOK ADS

Über Facebook Ads werben wir für diese Website auf Facebook sowie auf anderen Plattformen. Wir bestimmen die Parameter der jeweiligen Werbekampagne. Für die genaue Umsetzung, insbesondere die Entscheidung über die Platzierung der Anzeigen bei einzelnen Nutzern, ist Facebook verantwortlich. Soweit bei den einzelnen Technologien nichts Abweichendes angeben ist, erfolgt die Datenverarbeitung auf Grundlage einer Vereinbarung zwischen gemeinsam Verantwortlichen gemäß Art. 26 DSGVO. Die gemeinsame Verantwortlichkeit beschränkt sich auf die Erhebung der Daten und ihre Übermittlung an Facebook Ireland. Die anschließende Datenverarbeitung durch Facebook Ireland ist hiervon nicht erfasst.

7.3 OTHER PROVIDERS OF WEB ANALYSIS AND ONLINE MARKETING SERVICES USE OF VIMEO VIDEO PLUGIN TO INTEGRATE THIRD PARTY CONTENT

To integrate third-party content, data (IP address, time of visit, device and browser information) is collected via the video plugin from Vimeo LLC, 555 West 18th Street, New York 10011, USA (“Vimeo”) to Vimeo transmitted and then processed by Vimeo. Data processing is carried out on the basis of an agreement between jointly responsible parties in accordance with Art. 26 GDPR. Google Analytics is automatically integrated into the Vimeo video plugin. For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information as well as information about your use of our website), from which usage profiles are created using pseudonyms. Cookies can be used for this. Google Analytics is an offer from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our website is usually transmitted to a server at Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA and stored there. Your IP address will be shortened by activating IP anonymization before it is stored on Google's servers. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. We have no influence or access to data processing by Vimeo, including the settings and results of Google Analytics. There is no adequacy decision from E for the USAuropäischen Kommission vor. Unsere Kooperation stützt sich auf Standarddatenschutzklauseln der Europäischen Kommission.

8. SOCIAL MEDIA 8.1 SOCIAL PLUGINS FROM FACEBOOK, INSTAGRAM, PINTEREST

Social buttons from social networks are used on our website. These are only integrated into the page as HTML links, so that no connection is established with the servers of the respective provider when our website is accessed. If you click on one of the buttons, the website of the respective social network opens in a new window in your browser. There you can, for example, press the Like or Share button. 8.2 OUR ONLINE PRESENCE ON FACEBOOK, INSTAGRAM, PINTEREST If you have given your consent to the respective social media operator in accordance with Article 6 Paragraph 1 Sentence 1 Letter a of the GDPR, your data will be automatically collected for market research and advertising purposes when you visit our online presence on the social media mentioned above and stored, from which usage profiles are created using pseudonyms. These can be used, for example, to display advertisements within and outside the platforms that presumably match your interests. Cookies are usually used for this purpose. For detailed information on the processing and use of data by the respective social media operator as well as a contact option and your related rights and setting options to protect your privacy, please refer to the provider's data protection information linked below. If you still need help with this, you can contact us.

Facebook

is an offer from Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Facebook Ireland”) The information automatically collected by Facebook Ireland about your use of our online presence on Facebook is usually sent to a Facebook server, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation is based on standard data protection clauses from the European Commission. Data processing when visiting a Facebook fan page is based on an agreement between jointly responsible parties in accordance with Art. 26 GDPR. For more information (Insights data information), see here.

Instagram is an offer from Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Facebook Ireland”) The information automatically collected by Facebook Ireland about your use of our online presence on Instagram is usually sent to a Facebook server, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation is based on standard data protection clauses from the European Commission. Data processing when visiting an Instagram fan page is based on an agreement between those jointly responsible in accordance with Art. 26 GDPR. For more information (Insights data information), see here.

Pinterest is an offer from Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland (“Pinterest”). The information automatically collected by Pinterest about your use of our online presence on Pinterest is usually transferred to a server at Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation is based on standard data protection clauses from the European Commission.

9. CONTACT OPTIONS AND YOUR RIGHTS

As a data subject, you have the following rights: in accordance with Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein; in accordance with Art. 16 GDPR, you have the right to immediately request the correction of incorrect or complete personal data stored by us; In accordance with Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing is required to exercise the right to freedom of expression and information; to fulfill a legal obligation; for reasons of public interest or is necessary to assert, exercise or defend legal claims; in accordance with Art. 18 GDPR, you have the right to request the restriction of the processing of your personal data, to the extent that you dispute the accuracy of the data; the processing is unlawful but you object to its deletion; we no longer need the data, but you need it to assert, exercise or defend legal claims or you have objected to the processing in accordance with Art. 21 GDPR; in accordance with Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another person responsible; in accordance with Art. 77 GDPR, you have the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority at your usual place of residence or work or at our company headquarters. If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data as well as revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our legal notice.

Right to object To the extent that we process personal data as explained above to protect our legitimate interests, which predominate in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If processing is carried out for other purposes, you only have the right to object if there are reasons that arise from your particular situation. After exercising your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing is necessary for the establishment, exercise or defense of serves legal claims. This does not apply if processing is carried out for direct marketing purposes. We will then no longer process your personal data for this purpose. 4. DATA PROCESSING FOR PAYMENT PROCESSING When processing payments in our online shop, we work with these partners: technical service providers, credit institutions, payment service providers.